Returns & Exchanges Policy
At RefubBazar, we are committed to providing high-quality refurbished Laptops & Desktops backed by our warranty and a 7-day return policy. We want you to be completely satisfied with your purchase, and we aim to make your return or exchange experience as smooth as possible.
- Return Eligibility
You may return the refurbished laptop within 7 days from the date of delivery, provided the following conditions are met:
- The laptop is in the same condition as when it was received (unopened, unused, and undamaged).
- The laptop is in its original packaging with all accessories, manuals, and warranty cards.
- Proof of purchase (receipt or order confirmation) is required.
- Refunds
- If you decide to return the machine within 7 days, we will offer a full refund to your original method of payment, excluding any shipping costs.
- Refunds will be processed within 5-7 business days from the date we receive the returned laptop.
- Exchanges
- If you prefer an exchange, we are happy to assist you. Simply contact our customer service team, and we will help you choose an alternative laptop, subject to availability.
- The exchange process is handled within 7 days from the date of delivery, and the returned laptop must be in the same condition as when received.
- Shipping fees for exchanges may apply depending on the location.
- How to Return or Exchange
- To initiate a return or exchange, please contact our customer support team at enquiry@refubbazar.com or whatsApp at 9304158666 with your order details.
- Once your return or exchange is approved, we will provide you with a Return Merchandise Authorization (RMA) and instructions for shipping the item back to us.
- The customer is responsible for the cost of return shipping unless the item is defective or incorrect. Non-Returnable Items
- Non-Returnable Items
Please note that the following items are non-returnable:
- Any laptop that has been opened, used, or damaged by the customer.
- Products that are customized or personalized to the customer’s specifications.
- Items purchased more than 7 days ago.
